Frequently Asked Questions

This Agreement was last modified on 18th february 2016


How soon will my order arrive?

Orders are typically shipped within 24 – 48hrs. In the event of an unexpected delay, we will notify you, also within 24 -48 hrs.

What is your return policy?

Returns are accepted in unused resalable condition Please contact us prior to returning.

How do I make sure I’m getting parts compatible with my printer?

If you have any questions regarding compatibility, please feel free to ask us prior to ordering. We only sell genuine factory sealed  supplies and equipment and fully warranty any item deemed a factory defect.